{"id":"communications","slug":"communications","title":"Electronic Communications and Marketing Choices","version":"2026-10-21.v1","locale":"en","effectiveAt":"2026-10-21T00:00:00+04:00","updatedAt":"2026-10-21","summary":"Service messages and optional marketing serve different purposes.","sections":[{"id":"service","title":"1. Service and security communications","paragraphs":["By using electronic account and listing services, you agree that we may provide the records and notices needed for those services electronically through the website or an available account channel. These include sign-in, security, legal acceptance, listing status, billing and support-case information. Keep a usable contact channel and save or print records you need. This is not consent to promotional messages.","If you cannot access an electronic record, contact Support for help. Withdrawing from electronic service communications may require closing the affected service, but does not remove statutory rights or your ability to contact Support."]},{"id":"enquiry","title":"2. Enquiry channels","paragraphs":["An enquiry is a request to communicate about particular land. Before choosing an external channel, review what will be shared. Opening WhatsApp can disclose your number or profile to the other party under that service’s settings. Service-related enquiry communication must not be repurposed for unrelated marketing without an independent lawful basis."]},{"id":"optional","title":"3. Optional marketing","paragraphs":["Optional email, SMS, WhatsApp promotions or push notifications require a separate choice and an available configured channel. We do not enable a channel merely because you accept Terms, publish a listing, give a phone number or submit a support request. We do not claim a marketing program or push service is active when it is not.","Where marketing is offered, its signup must identify the purpose and channel and give an easy withdrawal method. Use an unsubscribe control in the message or Support → Privacy to withdraw. Withdrawal does not stop necessary security, billing or requested enquiry communications. We do not charge for an opt-out."]},{"id":"records","title":"4. Choices and evidence","paragraphs":["We retain proportionate evidence of a relevant electronic acceptance or marketing choice, including its version, time and account or channel context. Required agreements and optional marketing are separate records. We do not use preselected optional marketing boxes. The Privacy Notice explains rights and retention."]}]}